Shipping policy
Thank you for shopping with LoadoutReady. We’re committed to providing a secure, timely, and transparent shipping experience. Please review this policy carefully before placing your order.
1. Order Processing Time
-
All orders are processed within 1–3 business days after payment confirmation.
-
Orders placed on weekends or holidays will be processed on the next business day.
-
During peak seasons or restocks, processing may take slightly longer. We’ll always work to ship your order as quickly as possible.
2. Shipping Options & Delivery Estimates
At this time, we only offer shipping within the United States. Delivery times may vary depending on your location and the shipping method you choose at checkout.
Within the United States:
-
Standard Shipping: Typically arrives within 3–6 business days
-
Expedited Shipping: Typically arrives within 2–3 business days
-
Local Pickup: Free of charge for customers located in the Walnut Creek, CA area. Once your order is ready, we’ll reach out via email or phone with pickup instructions.
Shipping costs are automatically calculated during checkout based on your shipping address and selected delivery option.
3. Shipping Restrictions
-
We do not ship to P.O. Boxes, APO/FPO addresses, or regions where knife shipments are prohibited by law.
-
Customers are responsible for knowing and complying with local import laws. Orders held or rejected by customs are non-refundable.
4. Tracking Your Order
-
Once your order is shipped, you’ll receive an email with tracking details.
-
Please allow up to 48 hours for the tracking link to become active.
-
If you haven’t received tracking after 3 business days, contact@loadoutready.com.
5. Delivery Issues
Lost or Damaged Packages
If your order arrives damaged or goes missing during transit:
-
Contact us within 7 days of delivery at loadoutready.com.
-
Include your order number and clear photos (if damaged).
-
We’ll investigate and offer a resolution where applicable (e.g., replacement or store credit).
Incorrect Shipping Address
We are not responsible for failed or delayed deliveries due to incorrect addresses entered at checkout.
Always double-check your shipping details before completing your purchase.
6. Shipping Delays
While we work closely with reliable carriers, delivery delays may occur due to:
-
Weather disruptions
-
Customs inspections
-
Carrier backlog
We appreciate your patience during such rare instances.
7. Need Help?
For questions about shipping, tracking, or order status, feel free to contact us:
Email: loadoutready.com
Shipping Dept.: LoadoutReady, 123
Hours: Mon–Fri, 10 AM–6 PM
Thank you for choosing LoadoutReady. We’re here to deliver tools you can trust—and a customer experience you can rely on.
